Professional Services Policy
Last updated: September 2026
This policy describes how Tricerity (“we,” “our,” “us”) provides consulting services to health information exchanges.
Independent Contractor Structure
Tricerity delivers services through internal staff and independent contractors operating under the Tricerity brand. Contractors may serve clients based on geographic region or project needs. All contractors follow Tricerity’s confidentiality, compliance, and data‑handling standards.
Scope of Services
We provide:
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Health information exchange consulting
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Data governance strategy
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Technical advisory services
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Third‑party integration guidance
All services are defined in individual client contracts.
Sensitive Data
We may work with organizations that manage PHI, minors’ data, financial information, or other sensitive data. Such data is not collected through this website and is handled only through secure, contract‑defined channels.
Third‑Party Systems
We may advise on or interact with third‑party platforms. We are not responsible for third‑party system performance.
Compliance
Tricerity follows relevant U.S. regulations and industry best practices. Contractors are responsible for complying with applicable state laws in their operating region.
Engagement Terms
All consulting engagements are governed by separate written agreements outlining scope, deliverables, timelines, fees, and confidentiality.
Limitation of Liability
Tricerity is not responsible for:
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Client system failures
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Third‑party vendor issues
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Misuse of recommendations
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Contractor actions outside the scope of a signed agreement
Changes to This Policy
We may update our Professional Services Policy from time to time. We will notify you of any changes by posting the new Professional Services Policy on this page and updating the last updated date.
Contact Us
If you have any questions or concerns about this Professional Services Policy or our data-handling practices, please contact us through the inquiry form on our homepage.